Help Center

Help Center | Form & Function

🆘Help Center

Welcome to the Form & Function Help Center. Here you’ll find quick answers to common questions about orders, shipping, returns and more. If you need further assistance, our support team is only an email or call away.

🛒Ordering & Account

How do I place an order?

Add items to your cart, proceed to checkout, fill in shipping details and complete payment. A confirmation email will arrive within minutes.

Can I modify or cancel my order?

Yes—email us within 12 hours of purchase. We can adjust or cancel your order if it hasn’t shipped yet.

Do I need an account to order?

No, you can check out as a guest. Creating an account lets you track orders, view history and enjoy faster checkout next time.

🚚Shipping Information

What are the processing times?

All orders ship within 1–3 business days (Mon–Fri, U.S. holidays excluded). You’ll receive a tracking link once shipped.

Which countries do you ship to?

We deliver worldwide where reliable courier service exists. Shipping rates and times appear at checkout.

Will I pay customs or duties?

International customers may be charged import fees by their local customs office. These are the customer’s responsibility.

🔄Returns & Exchanges

What is your return window?

You may return unused items within 30 days of delivery for a full refund or exchange.

How do I start a return?

Email formfunctionfst@hotmail.com with your order number and reason for return. We will provide a Return Authorization (RA) and instructions.

When will I receive my refund?

Refunds are processed 5–7 business days after we receive and inspect your return.

🍳Product Care & Use

Are your products dishwasher‑safe?

Most stainless‑steel and silicone items are dishwasher‑safe. Wooden or carbon‑steel pieces should be hand‑washed and dried promptly.

Do your non‑stick pans contain PFOA?

Absolutely not. All cookware is PFOA‑free and meets top food‑safety standards.

💳Payments & Security

Which payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay and Apple Pay.

Is my payment information secure?

Yes. Checkout is protected with SSL encryption, ensuring your data is transmitted securely.

🔎Track Your Order

To track your shipment, click the link in your shipping‑confirmation email or enter the tracking number on our Track Order page.

📦Bulk & Wholesale Inquiries

For bulk orders (50+ units) or wholesale partnerships, reach out to us at formfunctionfst@hotmail.com with your requirements and we’ll craft a custom quote.

📞Still Need Help?

FORM & FUNCTION FST, LLC
156 Marlin Ave, Ponte Vedra Beach, FL 32082, USA
Phone: +1 332‑400‑4043
Email: formfunctionfst@hotmail.com

Your satisfaction is our priority—thank you for choosing Form & Function.