Help Center
đHelp Center
Welcome to the Form & Function Help Center. Here youâll find quick answers to common questions about orders, shipping, returns and more. If you need further assistance, our support team is only an email or call away.
đOrdering & Account
How do I place an order?
Add items to your cart, proceed to checkout, fill in shipping details and complete payment. A confirmation email will arrive within minutes.
Can I modify or cancel my order?
Yesâemail us within 12Â hours of purchase. We can adjust or cancel your order if it hasnât shipped yet.
Do I need an account to order?
No, you can check out as a guest. Creating an account lets you track orders, view history and enjoy faster checkout next time.
đShipping Information
What are the processing times?
All orders ship within 1â3 business days (MonâFri, U.S. holidays excluded). Youâll receive a tracking link once shipped.
Which countries do you ship to?
We deliver worldwide where reliable courier service exists. Shipping rates and times appear at checkout.
Will I pay customs or duties?
International customers may be charged import fees by their local customs office. These are the customerâs responsibility.
đReturns & Exchanges
What is your return window?
You may return unused items within 30Â days of delivery for a full refund or exchange.
How do I start a return?
Email formfunctionfst@hotmail.com with your order number and reason for return. We will provide a Return Authorization (RA) and instructions.
When will I receive my refund?
Refunds are processed 5â7 business days after we receive and inspect your return.
đłProduct Care & Use
Are your products dishwasherâsafe?
Most stainlessâsteel and silicone items are dishwasherâsafe. Wooden or carbonâsteel pieces should be handâwashed and dried promptly.
Do your nonâstick pans contain PFOA?
Absolutely not. All cookware is PFOAâfree and meets top foodâsafety standards.
đłPayments & Security
Which payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay and Apple Pay.
Is my payment information secure?
Yes. Checkout is protected with SSL encryption, ensuring your data is transmitted securely.
đTrack Your Order
To track your shipment, click the link in your shippingâconfirmation email or enter the tracking number on our Track Order page.
đŚBulk & Wholesale Inquiries
For bulk orders (50+ units) or wholesale partnerships, reach out to us at formfunctionfst@hotmail.com with your requirements and weâll craft a custom quote.
đStill Need Help?
156 Marlin Ave, Ponte Vedra Beach, FL 32082, USA
Phone: +1Â 332â400â4043
Email: formfunctionfst@hotmail.com
Your satisfaction is our priorityâthank you for choosing Form & Function.